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Established in 1998 by Susanne Wickham, Universal Payroll Associates has always focused on the customer experience. We strive to give our clients the exact level of attention and support to help their businesses thrive. Our state of the art payroll software allows us to provide the same features as the big players in our industry with a more friendly, personalized, and affordable touch.
Unlike the larger payroll companies, we will assign you to a payroll specialist who is extremely knowledgable in all areas of payroll and payroll taxes. Your assigned specialist will be your point of contact for all of your payroll needs, but you will have the entire Universal Payroll staff by your side.
We pride ourselves on our dependability, which has allowed us to build a client base primarily through client and CPA referrals. Although we are a local payroll service bureau, we have a geographically diverse customer base, support multi-state businesses, and are equipped to process payroll for all 50 states.
Our Mission
Our mission is to help clients maintain financial viability in the present, while taking a proactive approach to achieve future goals. This requires open communication to reach an understanding of our clients’ needs through research and sound analysis. Universal Payroll Associates is dedicated to meeting these goals with high standards of excellence and professionalism.
We strive to continue to offer the very best payroll services that has earned the respect of the business and financial community throughout Massachusetts. We are committed to using our years of experience to go above and beyond the expectations of both new and continuing clients. Whether you are a current or prospective client, rest assured that you will be receiving expert and timely services.
Have Any Questions?
Let us know if you have any questions about our services! We are happy to help you determine exactly what type of support you need and how we can best serve your business.